Posts

We’re Hiring: Finance & Administration Associate Manager (Contractor)

The American Chamber of Commerce in Taiwan (AmCham Taiwan) is seeking a Finance and Administration (F&A) Associate Manager (Contractor) with expertise in cash flow management, payments, billings, online banking, tax compliance, and general accounting tasks. The ideal candidate will be responsible for managing receivables, maintaining accurate bank balances, processing transactions, and ensuring timely tax filings. Additionally, they will support office administration and assist with key annual projects such as the Board Election. The role requires strong attention to detail, excellent organizational skills, and the ability to coordinate effectively with various teams.

Job Type: Contractor (1 year or longer)
Office Hours: Mon-Fri, 9 AM – 6 PM

Responsibilities:
Finance
Daily Basis:

  1. Ensure accurate and efficient data entry into the accounting system (CMS) for cash receipts, payments, and journal entries.
  2. Proactively monitor Accounts Receivable (AR), including member accounts and advertising sales. The Associate Manager must actively work to reduce outstanding receivables, especially those exceeding 60 days. Regular updates should be provided to the Director, and collaboration with colleagues is expected to enhance collection efforts.
  3. Continuously optimize accounting processes by eliminating redundancies and improving time management. The Associate Manager is encouraged to streamline workflows and leverage intern support for routine tasks.
  4. Oversee electronic payments by utilizing web-based platforms, ensuring smooth and timely processing.
  5. Act as the first point of contact for issues related to billing, payments, invoicing, VAT, and credit card authorizations.

Monthly Closing:

  1. Ensure all monthly closing data is entered by the last working day of each month with a high level of accuracy and accountability. This process will be conducted in CMS under the supervision of the F&A Sr. Manager and F&A Director.
  2. Send out electronic or paper invoices by the 10th of each month.
  3. Complete all necessary account reconciliations for the previous month by the 15th of each month.
  4. Review and verify reports for accuracy before submitting them to the F&A Sr. Manager and F&A Director. Any discrepancies or issues should be promptly identified and discussed, along with potential solutions.

Mid-term/Year-end auditing:
Assist with preparations for CPA firm audits, ensuring that all required documents are compiled and submitted on time.

Administration supports.

  1. Assist the Director with the Annual General Meeting and the Board Election. The Associate Manager will work closely with the Membership Department and Consultant team (e.g. Deloitte & Touche) on assigned tasks.
  2. The Associate Manager would play the core role to handle the overall process of the registration upon the Board members’ assignments and election results to Taipei City Government.
  3. Ensure that office equipment, facilities, and supplies are well-maintained and in good condition.

In General

  1. Follow up on ongoing issues diligently and demonstrate strong problem-solving skills, especially in handling challenging or sensitive situations.
  2. Maintain a positive and professional attitude, fostering an optimistic work environment.
  3. Continuously improve written and spoken English proficiency.

 

Qualifications

  • Bachelor’s degree in finance, Accounting, or a related field.
  • Minimum 3-4 years of experience in finance or accounting.
  • Strong proficiency in financial software and ERP systems; experience with Salesforce is a plus.
  • Good communication skills in Mandarin and English.
  • Ability to work independently and collaboratively, with a focus on continuous improvement.

 

Interested and qualified candidates should submit an English resume in confidence electronically to [email protected]. Please note that incomplete applications will not be considered.

Introducing the New “Employment Gold Card”

Creation of the Employment Gold Card for foreign special professionals was an important measure in the recently enacted “Act for the Recruitment and Employment of Foreign Professionals” designed to help create a friendly environment for foreign professionals to work and stay in Taiwan. The Employment Gold Card has been open for application since February 8.

Foreign special professionals are defined as important corporate executives and those with recognized expertise in designated fields. The Employment Gold Card combines the functions of a work permit, residency visa, alien residence certificate (ARC), and re-entry permit. Holders of the card will enjoy greater flexibility in seeking, taking up and changing employment, including a longer term of validity of their work permits.

The National Development Council welcomes recommendations of potential candidates eligible for the Card. See the criteria for eligibility – 20180205 Criteria for Foreign Special Professionals

Job Opportunity: Relocation Consultant at Santa Fe

An exciting job opportunity that involves visiting customers, creating quotation and sales, as well as managing the logistics for international moves in and out of Taiwan. Interested applicants, please send a cover letter and resume to Chris Collins at [email protected].

Responsible to:

  • Corporate Services Manager
  • Moving & Relocation Division

Relief Persons:

  • Customer Service Representative (CSR)
  • General Manager – Sales & Marketing
  • Moving & Relocation Division

General Duties

  • Handle inquires for potential customers moving into Taiwan and Third-Country Moves between countries other than Taiwan, whereby Santa Fe is the “booking agent”.
  • Handle online inquiries for outbound quotations received via our website or sales email address, where no survey is required. If confirmed, would need to pass to the customer service team for handling.
  • Perform physical surveys at customers house.
  • Set-up pre-move surveys with overseas agents, receive results and prepare quotations, follow-up and perform sales function until move is awarded.
  • Answer client questions relating to quotation and make every effort to help win business.
  • In addition to household goods moving, offer to assist with other relocation needs such as home search, school search orientation, visa & immigration etc.
  • Use Move Manager system to enter inquiries, quotes, and jobs.

Confirmed moves

  • Answer client questions relating to moves such as timing, process, documentation etc., and provide additional information to clients when necessary.
  • Phone clients within 24 hours to confirm receipt of the Acceptance Form / Approval Form / Purchasing Order to thank them for the business and take the move to the next stages.
  • Send detailed instructions to overseas agents and continually liaise with agents to monitor status of move.
  • Liaise with relevant sales colleagues to keep them informed of move status.
  • Phone client the day before moving date to confirm the moving arrangements.
  • Enter all relevant details in Move Manager system.
  • Issue invoice according to Credit Policy.
  • Liaise with other departments (sales, traffic, relocation services) as required for each client to ensure good communication and service delivery.

Other Sales Responsibilities

  • Actively promote wide range of Relocation Services to inbound and third-country clients.  Continually try to “up-sell” additional services using creativity and when appropriate discounts on one service to encourage use of another.
  • Promote Santa Fe’s other areas of business where ever possible (Record Management, General Cargo, Special Cargo, Projects, Travel).

Liaison:
Corporate Accounts, Individual Customers, Office Personnel, Warehouse Personnel, Overseas Agents, Local Contractors, etc.

Can Relieve:

  • Corporate Services Manager
  • Moving & Relocation Division