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We’re Hiring: Specialist (contractor), Finance & Administration

The American Chamber of Commerce in Taiwan (AmCham Taiwan) is seeking a Finance and Administration (F&A) Specialist contactor with expertise in managing cash flow, payments, billings, online banking, tax compliance, and general accounting tasks. The ideal candidate will handle receivables, maintain accurate bank balances, process transactions, and ensure timely tax filings. Additionally, they will support office administration, and assisting with annual projects like the Board Election. The role requires attention to detail, strong organizational skills, and the ability to coordinate effectively with various teams.

Responsibilities

  1. Cash Flow Management: Manage receivables, deposits, and financial records, ensuring daily bank balance accuracy.
  2. Payments: Handle accounts payable, petty cash, and payment processing.
  3. Billings: Manage billing processes, membership renewals, and vendor profiles.
  4. Online Banking: Maintain payee information and manage online payment systems.
  5. Others: Assist with the Annual Board Election project and support general office operations to ensure efficiency and compliance with company policies.

Qualifications

  • Bachelor’s degree in Finance, Accounting, or a related field.
  • Minimum of 3-4 years of experience in finance, accounting.
  • Strong proficiency in financial software and ERP systems; experience with Salesforce is a plus.
  • Good communication skills in Mandarin and English.
  • Ability to work independently and as part of a team, with a focus on collaboration and continuous improvement.

Benefits Offered

  • National Health Insurance, Labor Insurance, Pension Fund
  • Holidays Observed: All Taiwan national holidays as set by the Executive Yuan, plus three additional U.S. holidays: Independence Day, Thanksgiving and Christmas Day.
  • Salary: Commensurate with AmCham Taiwan’s position range and candidate background.

To apply for this position, please send a resume and cover letter to Betty Lu.

Only shortlisted candidates will be contacted.

Opening for Fall Publications Interns

The American Chamber of Commerce in Taiwan is seeking one to two fall semester student interns for its publications department. Interns would provide editorial assistance for AmCham’s Taiwan Business TOPICS monthly publication, TOPICS Online, and AmCham’s overall online presence. The program is ideal for undergraduate or graduate students in communications, journalism, or related fields.

Duties include but are not limited to:

· Performing background research

· Drafting and copy-editing articles, blog posts and support the production of the Chamber’s 2025 Business Climate Survey

· Translating and reviewing shorter texts (English and Chinese)

· Assisting the communications lead with social media and digital marketing

Prospective candidates should meet most of the following criteria:

· Fluency in written and spoken English

· Strong Chinese-language ability (spoken and written) is preferred

· A demonstrated interest in Taiwan and Asia-Pacific business, economics, and current affairs

· International students must possess a valid student work permit and may not commit to more than 20 hours per week

Location: AmCham Taiwan, 129 Minsheng East Road Section 3, Taipei | 台北市民生東路三段129號 (Flexible working arrangements including WFH are possible)

Period: September 1 – December 31, 2024, approximately 16-20 hours per week (Dates are flexible)

If you are interested in this position, please send a cover letter and CV in English to [email protected].

**This is a volunteer program. No salary or remuneration is provided, but successful applicants will have the opportunity to develop critical skills and network with member companies. AmCham Taiwan will also provide successful applicants with documentation that they completed the program.

We’re Hiring: Committee Manager, Government & Public Affairs

As the Committee Manager of Government & Public Affairs at AmCham, you will work collaboratively with team members and committee co-chairs to inform, promote, and advocate policies for the healthcare sector. You will also work with trade offices and government agencies to deepen bilateral exchanges and address market access for the healthcare sector to ensure development of long-term relationships.

Roles and responsibilities

  • Map out and maintain a wide network of productive connections with the Taiwanese authorities (particularly MOHW and NHIA), key research institutes, experts, and industry. Attend conferences, seminars, and networking events to build connections.
  • Identify, prioritize, and pursue new cooperation opportunities in healthcare policy: Work closely with committee co-chairs to ensure we understand US priorities and are positioned to deliver on them. Staff will report to the Director of Government and Public Affairs and work collaboratively with others in the team.
  • Promote and advocate for US strengths in the healthcare sector, including policy and regulatory leadership – e.g. on Digital Healthcare Initiatives. Work with the AmCham GA team to promote relevant international policy and innovation developments and initiatives to decision-makers in government.
  • Deliver key policy workstreams: You will lead on delivering our regular committee meeting and annual events, working with AIT and Taiwan’s MOHW to identify topics of mutual interest and high-profile outcomes to further deepen collaboration. You will work on deepening bilateral exchanges on medical device standards as well as address market access issues for the healthcare sector.
  • Provide timely reporting on key policy developments and emerging trends in Taiwan. Help the Taiwanese government to understand the value of AmCham committees and foreign investment through analyzing our community’s connections to regional and global markets, and impact on the market.

Objectives

  • Represent AmCham’s diverse membership on issues of common interest.
  • Provide a forum for networking and access to information.
  • Promote the Chamber’s core values.

Desirable qualifications, skills, and experience  

  • Familiarity with Taiwan’s healthcare ecosystem, government funding institutions, industry associations, mechanisms, and key agencies
  • Experience of analyzing tech trends and developments, gained for example in the media, government, academia, or the private sector.
  • An existing network of relevant contacts in Taiwan, such as government, the private sector, and academia.

Type of Position: Full-time, Permanent

To apply, please send a cover letter, resume, expected annual compensation to Celine Fahn at [email protected].

Introducing the New “Employment Gold Card”

Creation of the Employment Gold Card for foreign special professionals was an important measure in the recently enacted “Act for the Recruitment and Employment of Foreign Professionals” designed to help create a friendly environment for foreign professionals to work and stay in Taiwan. The Employment Gold Card has been open for application since February 8.

Foreign special professionals are defined as important corporate executives and those with recognized expertise in designated fields. The Employment Gold Card combines the functions of a work permit, residency visa, alien residence certificate (ARC), and re-entry permit. Holders of the card will enjoy greater flexibility in seeking, taking up and changing employment, including a longer term of validity of their work permits.

The National Development Council welcomes recommendations of potential candidates eligible for the Card. See the criteria for eligibility – 20180205 Criteria for Foreign Special Professionals

Job Opportunity: Relocation Consultant at Santa Fe

An exciting job opportunity that involves visiting customers, creating quotation and sales, as well as managing the logistics for international moves in and out of Taiwan. Interested applicants, please send a cover letter and resume to Chris Collins at [email protected].

Responsible to:

  • Corporate Services Manager
  • Moving & Relocation Division

Relief Persons:

  • Customer Service Representative (CSR)
  • General Manager – Sales & Marketing
  • Moving & Relocation Division

General Duties

  • Handle inquires for potential customers moving into Taiwan and Third-Country Moves between countries other than Taiwan, whereby Santa Fe is the “booking agent”.
  • Handle online inquiries for outbound quotations received via our website or sales email address, where no survey is required. If confirmed, would need to pass to the customer service team for handling.
  • Perform physical surveys at customers house.
  • Set-up pre-move surveys with overseas agents, receive results and prepare quotations, follow-up and perform sales function until move is awarded.
  • Answer client questions relating to quotation and make every effort to help win business.
  • In addition to household goods moving, offer to assist with other relocation needs such as home search, school search orientation, visa & immigration etc.
  • Use Move Manager system to enter inquiries, quotes, and jobs.

Confirmed moves

  • Answer client questions relating to moves such as timing, process, documentation etc., and provide additional information to clients when necessary.
  • Phone clients within 24 hours to confirm receipt of the Acceptance Form / Approval Form / Purchasing Order to thank them for the business and take the move to the next stages.
  • Send detailed instructions to overseas agents and continually liaise with agents to monitor status of move.
  • Liaise with relevant sales colleagues to keep them informed of move status.
  • Phone client the day before moving date to confirm the moving arrangements.
  • Enter all relevant details in Move Manager system.
  • Issue invoice according to Credit Policy.
  • Liaise with other departments (sales, traffic, relocation services) as required for each client to ensure good communication and service delivery.

Other Sales Responsibilities

  • Actively promote wide range of Relocation Services to inbound and third-country clients.  Continually try to “up-sell” additional services using creativity and when appropriate discounts on one service to encourage use of another.
  • Promote Santa Fe’s other areas of business where ever possible (Record Management, General Cargo, Special Cargo, Projects, Travel).

Liaison:
Corporate Accounts, Individual Customers, Office Personnel, Warehouse Personnel, Overseas Agents, Local Contractors, etc.

Can Relieve:

  • Corporate Services Manager
  • Moving & Relocation Division