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Virtual Interactions: How to Get Others to Listen Without Relying on Authority

AmCham Advanced Learning Lab Seminar Have you noticed how we now need to collaborate with people in other functions and organizations more and more often—and with the pandemic on our shores, do it all virtually? While collaboration is a good idea in principle, what many of us do not know is that to truly benefit from collaboration, we need to overcome a specific challenge first. What’s that? When we interact with people in other functions and organizations, we usually do not have authority over them. So, how do you get those people to listen to you—and listen willingly? That’s what this seminar will show you. Using real business cases, the speaker will explain how we subtly influence others when we lack authority. The seminar will combine short lectures, videos, real-world case studies, small group discussions in breakout rooms, and Q&A sessions with the speaker.

Seminar Agenda 
  • Why insisting on our point of view is a recipe for failure in cross-functional interactions
  • What one thing you need to keep in mind when trying to get things done online
  • Five principles you can use to reduce resistance to your ideas
  • Group discussion, case studies, hands-on practice, and Q&A with the speaker
  • Links to videos and books for self-learning
ABOUT THE SPEAKER: William Zyzo Managing Director, Z&A Knowledge Solutions For nearly thirty years, William Zyzo has been coaching and training executives and senior managers in multinationals in Taiwan, Hong Kong, Singapore, Thailand, South Korea, and mainland China. He is also the Advisor to AmCham’s Advance Learning Lab and Managing Director of Z&A Knowledge Solutions. This seminar is on a first-come-first-served basis, a maximum of 30 persons. The maximum number of registrants per company is 2. If you wish to register more than 2 participants, please contact AmCham Taiwan office. Contact Person: Joyce Pan (02) 2718-8226 ext. 211 / [email protected]


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July 7, 2021 (Wednesday)
9:00 am - 12:00 pm
 (Taiwan time, UTC+8)
NT$800 – NT$1,260


Zoom Webinar
Meeting ID will be provided via email a day before meeting. + Google Map
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