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[Session 3] How to Have the Impact of Face-to-Face Interactions Online

AmCham Advanced Learning Lab Seminar 

Session 3: The Knickknacks: Top ten tips for preventing technology from undermining your message 

We normally talk face-to-face when discussing mission-critical tasks—such as contingency plans, business strategies, or business performance. However, given the current situation, most business leaders and people managers are turning to teleconferencing.

The problem is that teleconferencing is good for business-as-usual communication. Our situation right now, however, is hardly business as usual. The question we need to ask ourselves is: What kind of mindset, behavior, and skills do we need to inform, engage, and align our bosses, clients, and colleagues when using a digital medium like WebEx, Skype, or Zoom?

The Advanced Learning Lab at the American Chamber of Commerce has designed a three-part seminar—all conducted online—to share best practices for keeping our clients, bosses, and colleagues, informed, engaged, and aligned as we go through the biggest economic and social challenge of our lifetime. The speaker will role model the behavior and skills needed to inform, engage, and influence others in a multi-stakeholder, virtual environment.

Session 1: Same, same but different: Managing expectations and disappointments online  (April 9th)

Session 2: The Must Haves: How to create deep engagement and interactions online (April 16th)

Session 3: The Knickknacks: Top ten tips for preventing technology from undermining your message (April 23rd)



Business leaders, HR heads, BU heads, and anyone else who needs to communicate mission-critical tasks with their regional and global bosses and colleagues using digital platforms.



For nearly thirty years, William Zyzo has been coaching and training executives and senior managers in multinationals in Taiwan, Hong Kong, Singapore, Thailand, South Korea, and mainland China. He is also the Advisor to AmCham’s Advance Learning Lab and Managing Director of Z&A Knowledge Solutions.


This seminar is MEMBER EXCLUSIVE and on a first-come-first-served basis, a maximum of 12 persons. The maximum number of registrants per company is 2. If you wish to register more than 2 participants, please contact AmCham Taipei office.

Contact Person: Joyce Pan (02) 2718-8226 ext. 211 / [email protected]

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April 23, 2020 (Thursday)
9:00 am - 10:00 am
 (Taiwan time, UTC+8)


Zoom Webinar
Meeting ID will be provided via email a day before meeting.