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Getting Things Done Cross-Functionally When You Lack the Authority

AmCham Advanced Learning Lab Seminar

To get things done at work, we now need to collaborate cross-functionally more and more often. Typically, we provide clear instructions, information, resources, and support. However, to do that—that is, to instruct others—we need direct-line authority.

But what do you do if you do not have the authority, but still, your own performance depends on getting the other members of the cross-functional team to do their parts? How can you get things done then?

That’s where knowing how to masterfully persuade and influence without authority comes in handy—and that’s what this seminar is designed to help you understand. Using real, business cases and discussion with AmCham members from other industries, you will learn to identify the skill sets you need to persuade and influence members of cross-functional teams to get things done when collaborating cross-functionally.

Seminar Agenda

  1.  The difference between instructing, persuading, and influencing
    • Real, video-based business cases as examples
    • Group discussion with other AmCham members
  2. Model and method for persuading and influencing when you lack authority to instruct
    • Hands-on practice
    • Discussion and feedback
    • Q&A with the speaker
  3. Information about books and free online resources for self-development


William Zyzo

Managing Director, Z&A Knowledge Solutions

For nearly thirty years, William Zyzo has been coaching and training executives and senior managers in multinationals in Taiwan, Hong Kong, Singapore, Thailand, South Korea, and mainland China. He is also the Advisor to AmCham’s Advance Learning Lab and Managing Director of Z&A Knowledge Solutions.

This seminar is MEMBER EXCLUSIVE and on a first-come-first-served basis, a maximum of 12 persons. The maximum number of registrants per company is 2. If you wish to register more than 2 participants, please contact AmCham Taipei office.

Contact Person: Mia Shih (02) 2718-8226 ext. 311 / [email protected]


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September 25, 2020 (Friday)
2:00 pm - 5:00 pm
 (Taiwan time, UTC+8)
NT$1,900 – NT$2,500


AmCham Taipei, Lincoln Room / 台北市美國商會 林肯廳
602, 6F, No. 129, Minsheng E. Rd, Sec 3, Taipei / 台北市民生東路三段129號6樓602室
松山區, 臺北市 Taipei City 105 Taiwan
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