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Complex Problem-solving: How to Frame and Solve Complex Problems Step-by-step


AmCham Advanced Learning Lab Seminar

<This event has been fully booked. Please contact us if you wish to be on the waiting list.>

Contact Person: Joyce Pan (02) 2718-8226 ext. 211 / [email protected]

At work, are you getting more and more requests for information and meetings? Do you need to collaborate with people across different teams, functions, and countries more and more often? Are the number of challenges you face at work becoming more and more interpersonal? An increase in these trends usually indicates an increase in complexity.

The problem is that while complexity in most multinationals is increasing, most solutions to complex tasks and problems remain aspirational—not practical.

Using real-world cases, this seminar will, firstly, show you how to clearly identify complex tasks and problems. Then, you will learn how to frame and design practical solutions—and do it systematically. Finally, you will learn how to make sure that the solutions you design can satisfy the different regulatory, cultural, and resource constraints we all face at work.

Seminar Agenda

  1. What is a “complex problem?” How is it different from other problems at work?
  2. Real-world cases, how to classify them, and how to solve them.
  3. Hands-on facilitated practice with real case studies, and Q&A with the speaker.




William Zyzo

Managing Director, Z&A Knowledge Solutions



For nearly thirty years, William Zyzo has been coaching and training executives and senior managers in multinationals in Taiwan, Hong Kong, Singapore, Thailand, South Korea, and mainland China. He is also the Advisor to AmCham’s Advance Learning Lab and Managing Director of Z&A Knowledge Solutions.


This seminar is on a first-come-first-served basis, a maximum of 30 persons. The maximum number of registrants per company is 2. If you wish to register more than 2 participants, please contact AmCham Taiwan office.

Contact Person: Joyce Pan (02) 2718-8226 ext. 211 / [email protected]

[Epidemic Prevention]

In accordance with the epidemic prevention policy and to safeguard everyone’s health, AmCham Taiwan requests that all guests keep their masks on at all times during events, except when eating or drinking.
Your understanding and cooperation will be highly appreciated. We look forward to seeing you at our future events!



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December 1, 2021 (Wednesday)
9:00 am - 12:00 pm
 (Taiwan time, UTC+8)
NT$1,900 – NT$2,625


Shangri-La’s Far Eastern Plaza Hotel, 3F Premier Room / 台北遠東國際大飯店 3F 九如十全廳
3F, No. 201, Section 2, Dunhua
Taipei, Taiwan
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