Taiwan’s tourism and transport sectors face inter-connected challenges spanning multiple regulatory domains and government agencies. From mobility service frameworks to international visitor experiences, vehicle import standards to tourism facility development, and EV charging infrastructure to road safety and efficiency modernization — these issues share common barriers: fragmented governance, outdated regulations, and insufficient infrastructure coordination designed for different eras and needs. Yet they also present opportunities for enhanced coordination and regulatory modernization to better serve evolving needs.
Industry experience demonstrates how fragmented authority creates systemic inefficiencies. Companies navigating approval processes sometimes encounter situations in which jurisdictional boundaries between agencies are unclear, requiring engagement with multiple authorities to identify the appropriate pathway forward. While Taiwan’s government agencies demonstrate a strong commitment to safety and regulatory compliance, enhanced horizontal coordination mechanisms could shorten approval timelines and provide clearer guidance, particularly when introducing innovative solutions or comprehensive infrastructure projects spanning multiple regulatory domains. Strengthening cross-agency collaboration would enable the government to capture opportunities for integrated solutions that simultaneously serve multiple policy objectives. As Taiwan advances the U.S.-Taiwan Agreement on Reciprocal Trade (ART) and deepens economic partnerships, efficient regulatory coordination becomes increasingly important to facilitate cross-border commerce and demonstrate Taiwan’s capacity for effective governance.
Effective policy outcomes require cross-ministerial collaboration and systematic infrastructure planning. Enabling mobility innovation, enhancing international visitor experiences, facilitating trade, and building sustainable transport systems all require cross-ministerial collaboration. Progress depends on government agencies working horizontally: aligning standards, streamlining procedures, coordinating infrastructure development, and modernizing frameworks in concert rather than in silos. Cross-agency coordination mechanisms enable the government to leverage synergies, avoid duplicative efforts, and deliver integrated solutions that serve citizens more broadly and efficiently, while supporting Taiwan’s expanding international economic engagement.
The Committee urges the government to prioritize coordinated regulatory reform with strong inter-agency mechanisms and infrastructure planning, ensuring Taiwan’s transport and tourism sectors can serve citizens, visitors, and businesses efficiently while advancing sustainability and accessibility objectives. The following recommendations address areas requiring government action.
Suggestion 1: Strengthen Taiwan-U.S. trade relations by harmonizing vehicle standards and streamlining customs procedures.
1.1 Expand the range of U.S.-specification vehicles eligible for import to enhance market diversity. The ART concluded between the United States and Taiwan earlier this year includes provisions for zero tariffs and simplified certification for U.S.-made vehicles compliant with Federal Motor Vehicle Safety Standards (FMVSS). However, the English version of the agreement uses the term “vehicle,” which encompasses passenger cars, commercial vehicles, and motorcycles, while the Chinese-language version specifies only “passenger car.” This discrepancy risks excluding non-passenger vehicle categories during implementation, leading to inconsistent regulatory treatment and limiting the intended reciprocal benefits of the agreement.
The Committee therefore urges the Executive Yuan and Ministry of Transportation and Communications to align implementation with the full scope of the agreement as follows:
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- Expand the scope of application. Explicitly include all vehicle types, such as passenger vehicles, commercial vehicles, mixed-use vehicles, and motorcycles, to ensure consistency with the definition of “vehicle” in the agreement.
- Harmonize regulatory treatment. For import applications of U.S.-spec commercial vehicles and motorcycles, adopt the same model used for passenger cars, fully accepting documentation based on FMVSS.
1.2 Remove additional documentation requirements for U.S.-manufactured products that comply with recognized international certification. Pursuant to Article 3.2 of the ART, Taiwan has committed to accept test reports and certificates issued by conformity assessment bodies identified under mutual recognition arrangements with the United States.
However, recent policy announcements indicate inconsistencies in these commitments. A February 13, 2026, press release by the Ministry of Transportation and Communications (MOTC) indicates that U.S.-spec vehicles, while compliant with FMVSS, are still required to obtain separate domestic certifications for energy efficiency from the Ministry of Economic Affairs and on emissions and noise the Ministry of Environment prior to market entry. These requirements are inconsistent with Article 3.2 and the automotive provisions of the agreement, which eliminate additional conformity assessment procedures for qualifying U.S.-spec products.
The Committee therefore urges the government to align review existing regulatory measures with ART commitments, eliminating redundant certification requirements and ensuring that U.S.-spec products meeting recognized standards are not subject to additional domestic certification or documentation.
1.3 Remove express shipment quota restrictions to align with ART commitments. The ART provides that express shipments from the United States may benefit from simplified entry procedures without being subject to numerical limits. However, current regulations impose a “frequent importer” restriction on the use of duty exemption under Article 49, Paragraph 2 of the Customs Act, based on thresholds defined by the Ministry of Finance.
This restriction is inconsistent with Taiwan’s commitments under Article 2.14 of the U.S.-Taiwan Initiative on 21st-Century Trade and may limit the intended facilitation of cross-border trade. The Committee urges the MOF and the Taiwan Customs Administration to remove the frequent importer quota restriction and ensure that express shipment procedures are fully aligned with ART commitments.
Suggestion 2: Elevate Taiwan’s tourism industry through integrated development and coordinated policy support.
The Committee commends the Taiwan government’s outstanding efforts in enhancing international tourism competitiveness in recent years, notably through the “Taiwan Tourism 2030 White Paper” and the recent “Tropic of Cancer Peak Flagship Project: Smile South Taiwan.” These initiatives clearly demonstrate the government’s resolve to establish Taiwan as a premier destination in Asian tourism.
While the policy blueprints and objectives are well-defined, Taiwan’s tourism sector continues to face significant challenges in achieving world-class standards, particularly due to regulatory fragmentation and approval complexity. The Committee proposes the following concrete measures to bolster development.
2.1 Designate integrated-resort development as a priority national project and establish a cross-ministerial task force to promote it. We recommend that the National Development Council incorporate integrated-resort development into the 2026-2029 program to develop tourism areas along and south of the Tropic of Cancer and coordinate implementation across relevant ministries. In addition, the Executive Yuan should establish a cross-ministerial project office to serve as a single-window to identify regulatory barriers, coordinate agency responsibilities, and accelerate the environmental impact assessment review process.
2.2 Strengthen investment incentives and talent attraction. The Committee urges the government to provide targeted tax incentives and financing support for build-operate-transfer (BOT) and public-private partnership projects to improve investment viability in integrated resorts. We also suggest expanding eligibility criteria for the Employment Gold Card to facilitate recruitment of international talent in tourism planning, development, and management.
2.3 Streamline environmental impact assessment processes for large-scale resort developments. Fragmented review processes between the central and local government levels and limited project-specific support contribute to extended timelines and delays in zoning and project implementation. Government facilitation of early engagement with local environmental stakeholders would help expedite environmental impact assessment reviews, improving efficiency while maintaining environmental oversight.
2.4 Strengthen transportation infrastructure connectivity to support integrated tourism development. Potential integrated resort sites will be viable only if supported by convenient transportation infrastructure across land, sea, and air. For example:
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- Land: Expand connectivity MRT and High-Speed Rail lines, while optimizing existing highway shuttle services.
- Sea: Develop Kaohsiung Port as a cruise homeport to enable international yacht routes and berthing infrastructure.
- Air: Expand international flight capacity by enabling 24-hour operations at Kaohsiung International Airport and consider additional airport infrastructure.
2.5 Strengthen cross-ministerial regulatory frameworks to support tourism-related investment and services. For example, the MOF could establish duty-free and free-trade zones to support tourism-related commerce; the National Immigration Agency and Ministry of Foreign Affairs could streamline entry procedures through expanded e-visa systems and other visa facilitation.
With the proposed regulatory and infrastructure reforms in place, sites with established development foundations — such as the Dapeng Bay National Scenic Area — would be well-positioned to serve as early demonstration projects.
Suggestion 3: Modernize mobility options through public-private partnerships to advance digital services.
Existing regulatory frameworks limit the deployment of digital mobility solutions — the integration of digital technologies such as smartphone apps, AI, and connectivity into transportation. The Committee therefore recommends establishing structured public-private partnerships between the MOTC and industry to support controlled testing, regulatory alignment, and evidence-based policy development, while maintaining appropriate oversight. Priority areas include:
3.1 Modernize market entry and pricing frameworks to improve service availability and efficiency. Outdated taxi license caps and inflexible pricing structures fail to meet citizens’ dynamic mobility needs, creating service gaps while preventing efficient balancing of supply and demand. In an era in which technology enables real-time demand response, these restrictions cause unnecessary service unavailability during peak periods and waste resources during low-demand times.
Through structured government-platform dialogue, stakeholder consultation, and creation of a dedicated government task force, the authorities would be able to collaboratively develop evidence-based approaches to respond to market needs. Examples include mechanisms to adjust taxi license-plate quotas based on demand patterns and introducing pricing flexibility, such as surcharges and dynamic pricing within consumer protection parameters.
In addition, we suggest that the government authorize the deployment of digital, app-based metering systems utilizing GPS technology, often categorized as “smart taximeters” or “soft meters,” to facilitate payment processing and alignment integrated with digital trip-planning tools. These measures would improve market responsiveness while maintaining consumer safeguards.
3.2 Update fleet structure definitions to recognize digital service models. Current fleet definitions under the “Regulations Governing the Management of Automobile Transportation Businesses” and related provisions reflect traditional operating models and do not accommodate digital coordination systems that support service traceability, driver accountability, and passenger safety. We propose that the government revise relevant legal definitions through structured consultation with industry stakeholders to accommodate diverse service models while maintaining appropriate safety, quality, and oversight standards.
3.3 Enable cross-jurisdictional operations to improve service continuity and efficiency. Territorial restrictions limit cross-city transport services, reducing efficiency and creating service gaps for users whose travel spans multiple municipal jurisdictions. These constraints cause operational inefficiencies and exacerbate such problems as driver shortages and route disruptions.
The government should modernize regulatory frameworks to enable cross-jurisdictional operations and routing flexibility, while supporting the development of demand-responsive transit services to improve service coverage and resource allocation, particularly in underserved areas.
3.4 Establish an autonomous-vehicle regulatory sandbox to support controlled commercial deployment. While large-scale autonomous vehicle deployment is still in development, early regulatory preparation is necessary to enable future adoption. Taiwan has established a foundation for that adoption through the Unmanned Vehicles Technology Innovation Experimentation Act and ongoing testing and safety frameworks.
We urge the government to build on this foundation by establishing a regulatory sandbox that enables pilot programs for autonomous-vehicle applications in commercial passenger services under defined safety protocols. This approach would ease the transition from testing to practical deployment, facilitate evidence-based regulatory development, and strengthen Taiwan’s readiness for future mobility technologies.
3.5 Accelerate commercial-vehicle electrification through targeted incentives and partnership frameworks. Commercial vehicles, including buses and taxis, have higher utilization rates than private vehicles, making their electrification a high-impact pathway for emissions reduction. However, current incentive structures do not fully support the economic viability of large-scale fleet transition, particularly in the absence of sufficient economic incentives to offset upfront investment costs.
The government could strengthen incentive frameworks by increasing targeted subsidies for commercial-vehicle electrification and introducing usage-based incentives such as priority lane access, designated loading zones, and operational benefits, to support adoption. These measures should be complemented by public-private partnerships that facilitate implementation through operational support, driver engagement, and data-sharing mechanisms.
Suggestion 4: Improve the international visitor experience through coordinated planning and service enhancements.
Taiwan aims to attract nine million international visitors in 2026, but structural and operational gaps continue to affect the visitor experience. Addressing these gaps through coordinated policy action will strengthen Taiwan’s competitiveness as an international tourism destination.
4.1 Strengthen cross-government coordination and implementation for tourism development. Achieving national tourism targets will require stronger cross-ministerial coordination and alignment between policy design and implementation. It would help for government to establish a centralized coordination mechanism to lead planning and execution, with clear accountability and implementation structure. We suggest the following:
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- Assign a dedicated Minister without Portfolio to head a taskforce to ensure effective cross-government coordination.
- Set a clear strategic goal and devise a staged execution plan with quarterly review procedures to ensure consistent alignment with the strategic objective.
- Conduct regular dialogue with industry stakeholders to build broad support for proposed measures and to ensure that plans are practical.
4.2 Modernize airport ground transportation services to improve the arrival experience. Airport ground transportation is often the first point of contact for international visitors. The current system, which relies on queue-based dispatch and limited operator participation, results in long wait times, few service options, and inconsistent service quality.
The Committee welcomes the MOTC’s efforts to introduce e-hail taxi services at airports as an important step toward modernizing the current system. However, without consistent implementation across all international airports, the overall impact on visitor experience remains limited. The government should build on this progress by ensuring the deployment of technology-enabled ground transportation services across all of Taiwan’s international airports, improving service availability, reducing wait times, and enhancing the overall arrival experience for international travelers.
4.3 Expand international payment accessibility across the tourism journey. International visitor spending is an important contributor to Taiwan’s economy, but gaps in payment accessibility continue to affect convenience and the overall visitor experience. The government has made meaningful progress in expanding the use of digital payments, including the adoption of contactless standard cards across MRT systems in Taiwan’s major cities.
The Committee recommends that relevant government agencies strengthen international payment accessibility through the following measures:
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- Require airport taxis, city buses, and intercity buses to accept open-loop EMV credit and debit cards, including foreign-issued cards.
- Expand foreign card acceptance in healthcare settings to improve access and support the development of medical and wellness tourism.
- Incorporate foreign-card acceptance into evaluation or incentive criteria under relevant government programs.
4.4 Facilitate regional talent mobility for multinational corporate events. Taiwan’s robust visa-exempt program successfully attracts top-tier U.S. and European business travelers. However, American multinational corporations (MNCs) increasingly operate highly integrated, diverse regional teams across Asia. Currently, bringing vetted engineers and executives who hold passports from non-visa-exempt jurisdictions to Taiwan for crucial internal off-sites requires navigating a disproportionately complex, multi-agency sponsorship process.
When these companies cannot reliably secure short-term entry for their complete global teams, they are forced to relocate high-yield corporate events to competing hubs like Singapore or Tokyo, depriving Taiwan’s MICE sector of vital revenue.
To enhance economic competitiveness, the Committee recommends implementing a “Trusted Corporate Sponsor” fast-track mechanism. By allowing verified businesses and enterprises to act as trusted guarantors for their direct regional employees’ short-term entry into business, Taiwan can streamline inter-agency approvals while maintaining rigorous national security standards. This leverages the sponsoring U.S. corporations’ stringent compliance framework, seamlessly attracting high-value corporate tourism.
Suggestion 5: Modernize building and transport regulations to support electric vehicle infrastructure and road safety standards.
5.1 Require sufficient technical specifications for electric vehicle (EV) charging infrastructure in new buildings. Taiwan’s electric vehicle (EV) market is growing rapidly. According to the Highway Bureau of the MOTC, the number of registered Battery Electric Vehicles (BEVs) exceeded 130,000 as of 2025. A 2023 survey by the Taiwan Power Company (Taipower) indicates that up to 80% of EV owners rely on home charging.
Since the National Land Management Agency incorporated EV charging equipment requirements into Article 62 of the “Building Design and Construction” chapter under the Building Technical Regulations in 2019, new buildings have been mandated to reserve installation space for EV charging equipment. However, the regulations do not specify the nominal diameter standards for the conduits used in EV charger wiring. In practice, some developers have reserved conduits with outer diameters as small as 18–22 mm. This renders it impossible for subsequent residents to install a 7kW charger (it requires a 28mm conduit to accommodate 3 conductors plus one ground wire) in compliance with Taipower’s requirements on new buildings’ EV charging system, thereby creating significant barriers to installation.
The Committee recommends amending Paragraph 4 of Article 62 to explicitly require a minimum nominal conduit diameter of 28 mm for pre-embedded wiring conduits. Furthermore, the reserved space should accommodate distribution panels, wiring, and accessibility for persons with disabilities, while aligning with Taipower’s requirements for new building power systems and the relevant provisions of the Regulations for Installation of User’s Electricity Device.
5.2 Transition to all-weather and sustainable retroreflective road markings. In recent years, serious traffic accidents and associated social costs have drawn increasing attention, making road safety a key public priority. Current road-marking regulations and materials are increasingly misaligned with evolving safety requirements and environmental conditions. The Committee asks the government to review existing standards and align them with international practices to ensure road user safety.
5.2.1 Adjust and implement road marking standards to ensure performance-based safety outcomes. Current markings are primarily hot-mix markings governed by Chinese National Standards (CNS), which govern material composition and performance of road markings. However, existing standards do not adequately ensure retroreflective performance under varying environmental conditions. CNS1333 specifies glass bead content during application but does not require functional testing of retroreflective performance after installation. CNS4342 requires a refractive index of at least 1.5 but does not account for performance differences under dry and wet conditions, which are necessary to maintain visibility in rainy environments.
These limitations create safety risks, particularly during nighttime and adverse weather conditions. The government should incorporate CNS15834 road marking performance standards into current road construction specifications, alongside existing CNS1333 and CNS4342 requirements, to ensure that markings meet functional safety and visibility needs.
5.2.2 Align with international standards and industry trends. Preformed road markings with wet and dry retroreflective performance improve visibility, durability, and installation efficiency compared to conventional methods, directly supporting road safety outcomes and reducing lifecycle maintenance and operational costs. We urge the government to update regulatory frameworks to enable the adoption of higher-performance materials that align with evolving safety and sustainability requirements in terms of safety, durability, efficient installation, and sustainability.
Regulatory frameworks should enable the adoption of higher-performance road marking materials to ensure safety standards are not compromised by cost-driven procurement practices.
台灣的交通與觀光產業所面臨的挑戰包含:交通與移動服務、國際旅客體驗、車輛進口標準、觀光設施開發,乃至於電動車充電基礎設施與道路安全效能現代化等議題。這些議題共同的核心困境在於:既有法規與現代科技需求脫節,且因事權分散,導致無法有效跨部會串接相關服務與溝通協調。然而,這也為台灣推動法規現代化與強化跨部會協作提供絕佳契機,以建立更符合未來社會需求的制度環境。
產業實務經驗揭示,權責分散將導致系統性的效率低落。企業在導入創新方案時,常面臨機關間權責界限不明的困境,必須與多個單位溝通以尋求清晰的解決方式。台灣政府機關對於安全與法規遵循有嚴謹的高標準,但若能強化橫向協調機制,將可有效縮短審核時程並提供更明確的法規指引,特別是在導入橫跨不同監管領域的新興創新方案或綜合性計畫時。強化跨機關協作,能讓政府整合多方資源,同時達成多重政策目標。隨著台灣推動《臺美對等貿易協定》(U.S.-Taiwan Agreement on Reciprocal Trade,ART)並深化經濟夥伴關係,高效的法規協調對於促進跨境商務及展現台灣卓越治理能力,將愈發關鍵。
儘管各項議題看似分散,但核心挑戰高度一致:優質的政策成果必須仰賴跨部會協作與系統性規劃。無論是推動交通服務創新、提升國際旅客體驗、促進貿易便捷,或是建構永續交通體系,皆仰賴政府機關跨部會合作採取敏捷模式:一致化標準、簡化程序、協調整合,並同步更新法規框架,而非各自為政。跨機關協調機制將使政府能發揮治理綜效、避免重複性行政資源浪費,並提供更廣泛且高效的整合型解決方案,進而支持台灣持續擴大國際經濟參與。
本委員會在此促請政府應優先推動協調一致的法規改革,建立強有力的跨部會機制與基礎設施規劃,確保台灣交通與觀光產業能在推進永續與無障礙目標的同時,有效服務大眾、旅客與企業。以下建議針對需要政府採取行動的領域提出具體方針。
建議一:調和車輛標準並簡化海關程序,以強化臺美貿易關係
1.1 依據《臺美對等貿易協定》內容,臺灣應開放美規車種,增加市場多元選擇
參酌行政院於今年 2 月 13 日公布之《臺美對等貿易協定》相關內容,其中針對符合美國聯邦機動車輛安全標準(FMVSS)之美製車輛,訂有相關進口零關稅與認證簡化措施。惟經檢視協定文本,英文版使用具概括性之「Vehicle(車輛)」一詞,理應涵蓋小客車、各類商用車輛及摩托車;然而中文版目前僅載明「小客車(Passenger Car)」。此一名詞定義上的落差,恐導致執行層面將商用車及摩托車排除在外,造成法規適用標準不一,亦限縮了協定原本應有的互惠效益。
因此,我們敦請主管機關審酌臺美ART協定之簽署初衷與英文文本原意,採用更廣義之認定標準:
(1) 適用範圍應涵括所有車輛,包括但不限於「客用車」、「商用車」、「客貨兩用車」及「摩托車」,落實「Vehicle」之完整定義。
(2) 針對美規商用車及摩托車之進口申請,建議比照客用車模式,全面採認美國聯邦機動車輛安全標準(FMVSS)文件。
1.2 美製產品已符合國際認證下,進口台灣不需額外的文件要求
依據《臺美對等貿易協定》第3.2條一般條款,臺灣政府將接受與美方相互承認協議下之認證機構所出具之合格證明。另就小客車及部分電子產品,不再要求第三方符合性評鑑程序。據此,包括但不限於美製車輛、車輛零件、美製儲能及充電設備產品,於已符合美國相關監管及安全規範之前提下,應得以直接輸入臺灣市場,毋須再於國內申請額外之認證或文件。
然而,儘管該貿易協定尚未正式施行,政府近期發布之相關政策內容,已出現與協定精神不一致之情形。以車輛管理為例,交通部於今年2月13日發布之新聞稿指出,美規車除須符合美國聯邦機動車輛安全標準(FMVSS)外,仍須另向經濟部申請耗能合格證明,以及向環境部申請污染及噪音等合格證明,始得於國內上市。
前述作法不僅與第3.2條一般條款中「免除第三方符合性評鑑」之原則不符,亦與協定同條第6款汽車專章所揭示「美規車輛無須經過額外程序即可進入臺灣市場」之規定存在落差,顯示目前制度執行上仍有調整空間。
基此,建議政府儘速全面檢視現行針對美規車輛及相關電子產品之管理措施,釐清與貿易協定規範之差異,以確保政策與貿易協定一致。此舉亦有助於降低重複驗證所造成之行政與產業成本,提升整體貿易效率與市場開放程度。
1.3 《臺美21 世紀貿易倡議》之落實應處理語言差異,以及臺灣頻繁進口商配額限制問題
依據《臺美21世紀貿易倡議》第 2.14 條(快遞貨物),台灣政府已向美國貿易代表署承諾,對快遞貨物的通關程序「不限制單一收貨人得收到之快遞貨物總數或特定期間內得收到之快遞貨物數量」。鑑於 ART 所訂承諾,本委員會敦促財政部及關務署暨所屬各關落實該條文,並取消政府自 2017 年所實施的頻繁進口商配額限制,其內容為:(1)針對依《關稅法》第 49 條第 2 項享有免稅進口之進口商,若於半年度內進口貨物逾六次者;(2)前開所稱「半年度」,指每年一月至六月及七月至十二月。
建議二:推動台灣觀光產業,打造台灣為國際觀光新亮點
本委員會誠摯感謝台灣政府近年來在提升國際觀光競爭力上的卓越努力,提出「Taiwan Tourism 2030 臺灣觀光政策白皮書」以及新進「北回之巔旗艦計畫-微笑南灣IN臺灣計畫」。這些政策充分展現政府將台灣打造為亞洲觀光新亮點的決心。
儘管政策藍圖及目標明確,但台灣觀光在邁向國際級水準時仍面臨多重挑戰,我們提出下列建議,期許為台灣觀光發展提供更具體措施:
2.1 定位打造綜合度假村(Integrated Resort,IR)為國家層級發展專案,成立跨部會專案辦公室:建議國家發展委員會將綜合度假村(IR)為2026-2029年計畫並協調相關部會落實執行,以發展北回歸線以南地區;另建請行政院將具潛力開發案定位為國家級重大建設。同時成立跨部會專案辦公室作為單一窗口,以利加速環境影響評估審查流程。
2.2 提升投資誘因與吸引人才:針對BOT促參案及公私協力夥伴關係計畫提供專案稅務優惠與金融融資落地輔導;擴大就業金卡申請範圍,導入國際頂尖觀光規劃、發展及管理人才。
2.3 簡化大規模度假村開發之環境影響評估流程:針對大規模開發案,由中央政府提供專案審議協助,縮短行政時程並加快分區審議;由政府協助初期與地方環保團體及利害關係人溝通,有助於加速環評審查,並確保開發與生態平衡。
2.4 擴大交通基礎建設連結,以帶動觀光產業的整合發展:(1) 陸運:積極推進高雄捷運及高鐵南延計畫,並檢討現有公路接駁;(2) 海運:開發高雄港郵輪母港至大鵬灣/小琉球的「黃金路線」,並開放國際遊艇航線;(3) 空運:支持小港機場具備 24 小時全天候營運能力。
2.5 加強跨部會法規整合,以支持觀光相關投資與服務:例如建議財政部實現「境內關外」管理模式,設立免稅及自由貿易特區;建議內政部移民署及外交部擴大電子簽證(eVisa)系統及其他簽證便利化措施,簡化入境程序。
上述建議或可以現有大鵬灣國家風景區之促參案作為旗艦計畫,引進國際級開發資源打造台灣觀光新亮點。
建議三:建構公私夥伴關係推動交通移動服務現代化
台灣交通產業亟需加速現代化,以有效回應國民日益演進的移動需求。隨著科技徹底改變大眾獲取交通服務的方式,過往針對非數位時代設計的法規框架,已成為推動更安全、更高效且更便利之行動方案的阻礙。
產業經驗揭示了現行體制的侷限:企業在導入創新方案時,常面臨法規不明確的困境。中央機關既不核准也不否決提案,且缺乏與地方政府的協調機制以提供清晰的解決選項與路徑。業者往往在多個權責界線不明且缺乏橫向協作的機關之間奔波,耗費大量時間卻無法保證取得解決方案。此種法規停滯狀態:即專注於安全的治理與嚴格的法規遵循,卻缺乏推動創新的動能,使得具備公共利益潛力的技術與服務難以落地。我們認為,利害關係人的安全與服務創新必須同時發展。
本委員會建議交通部與台灣美國商會建立制度化的「公私夥伴關係」,使政府能在維持適當監督的同時,借鑒實務經驗豐富的產業營運專業與全球經驗、見解。運用此種夥伴關係架構,包括合作備忘錄(MOU)、試辦計畫或法規工作小組,並達成以下目標:(a) 在維持安全標準的前提下,對新興技術進行測試與驗證;(b) 參考利害關係人諮詢與數據,共同推動法規現代化;(c) 共同合作推進公共政策。本委員會促請政府針對以下優先領域與產業展開合作:
3.1 現代化市場進入規定與費率框架以提升服務供給與效率
陳舊的執照總量管制與僵化的費率結構,已無法滿足國民動態的移動需求,除導致服務缺口外,亦阻礙了供需平衡之效能。在科技已能實現即時需求反應的時代,過多的限制造成尖峰時段服務供給不足,以及離峰時段的資源浪費。
本委員會建議,主管機關應建立制度化的政府與平台、業者、利害關係人的溝通機制,藉由以資料數據為基礎的討論,反應市場需求。具體建議包括:建立定期審核機制,根據需求模式調整計程車牌照數額並公開發佈數據(參照《計程車牌照發放規定》第 2 條);並調整費率彈性機制,包括在消費者保護參數內的加成與動態訂價(參照《汽車運輸業管理規則》)。此外,建議政府應授權部署基於 GPS 技術的數位 App 計費系統(通常歸類為「智慧計費器」或「軟體計費器」),以促進整合支付處理、與數位行程規劃工具無縫銜接,並落實提升市場反應能力的動態費率機制。以上建議可確保改革在提升服務可及性與回應市場變化的同時,仍保障消費者權益。
3.2 更新車隊結構定義並認可數位服務模式
現行車隊定義(參照《汽車運輸業管理規則》第 91 條第 3 項,以及《計程車客運服務業申請核准經營辦法》第 12 至 20 條)反映計程車客運業的傳統營運結構,未能充分運用數位科技與新興技術提升服務品質、駕駛管理責任及乘客安全。
本委員會建議政府應成立諮詢委員會或工作小組,建立與產業利害關係人之制度化諮詢,在兼顧安全、品質與監管的原則下,共同修訂法規定義以促進法規與監理現代化。
3.3 推動跨行政區域營運以提升服務連續性與效率
營業區域規定限制跨城市之運輸服務,導致營運效率降低,並對跨縣市移動之使用者造成服務斷點。上述限制不僅導致營運效能低落,更加劇駕駛短缺效應以及阻礙無縫旅行體驗規劃。
政府應推動法規架構現代化,允許跨行政區域營運並賦予路線彈性,同時支持「需求反應式運輸服務(Demand-responsive transit services, DRTS)」之發展,並建立中央、地方政府與具經驗業者間的持續對話機制,以制定統一的服務標準,並優化服務涵蓋範圍與資源配置,特別是針對偏遠地區供更完善的運輸保障。
3.4 建立自駕車法規監理沙盒以支持商業化部署
台灣政府目前已透過《無人載具科技創新實驗條例》及相關測試與安全框架為自駕技術的導入奠定良好基礎。大規模自駕車部署雖仍在前期開發與測試階段,但為了迎接未來的技術普及,台灣需要前瞻性的法規調適與準備。
本委員會敦促政府應在此基礎上,建立更具彈性的監理沙盒機制,允許在明確安全規範下,針對自駕技術應用於「商業載客服務」推動試點計畫。此一做法將有助於產業從純測試階段平順過渡至實務部署,並促進以實證為基礎的法規制定,進而強化台灣對於未來交通與移動科技的競爭力與適應性。
3.5 提供政策誘因與合作計畫加速商用車輛電動化
商用車輛(包括公車與計程車)相較於私有車輛,有更高的使用率,因此對減碳具備更大的影響力,是推動排放轉型的關鍵拼圖。然而,現行政策補助機制尚未能完全支持大規模車隊轉型的經濟可行性,特別是在缺乏足夠經濟誘因以抵銷前期高額投資成本的情況下,電動化進度仍受限。
政府應完善政策與獎勵機制,增加針對商用車輛電動化的政策、專案,並導入以實際使用需求或情境為主的誘因。例如:使用優先車道、設置專屬裝卸貨區等協助營運上支持,以提升業者採用意願。此外,上述措施應輔以公私夥伴關係,透過支持業者營運、促進駕駛參與及數據共享機制,以促進車輛電動化轉型目標。
建議四:提升跨部會溝通協調,以提升國際旅客體驗
台灣政府目標於 2026 年吸引 900 萬國際觀光人次。然而,結構性與執行面的落差持續影響旅客體驗。透過協調一致的政策行動彌補上述差距,將提升台灣吸引國際旅客、成為世界級觀光地點的競爭力。
4.1 強化觀光發展之跨部會協調、執行與公私協力合作機制
達成國家觀光目標需要更強而有力的跨部會協調,並確保政策規劃與執行保持一致。政府應建立中心化的協調機制以領導規劃與執行,並具備明確的權責與執行架構。本委員會建議如下:
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- 指派專責政務委員領導專案小組,以確保政府內部跨部會之有效協調。
- 設定清晰策略目標並制定階段性執行計畫,輔以每季審查程序,確保執行進度與策略方向一致。
- 定期與業界利害關係人對話,在計畫執行前取得廣泛支持並確保計畫務實可行。
4.2 推動機場地面運輸服務現代化以提升入境體驗
機場交通往往是國際旅客與台灣服務體系的第一個接觸點。委員會肯定交通部推動修法,允許網路預約計程車於機場接機,作為提升現行機場計程車服務與制度的第一步。現行制度依賴排班調度且車輛供給數量有限,導致候車時間長、服務多樣性不足及服務品質參差,影響旅客滿意度。
然而,根據已公布的計畫,主管機關並未要求所有國際機場皆須提供此類服務,恐限縮法規修正對國際旅客入境體驗的實質影響。委員會建議政府積極推動所有國際機場開放網路預約叫車服務,確保國際旅客享有流暢的銜接體驗,利用旅客熟悉的科技服務,提升機場接駁運輸的便利性。
4.3 擴大國際支付在觀光旅程中之普及率
國際觀光客的消費能夠促進本地經濟,然而,支付體驗是否順暢,仍然是影響外籍旅客消費在地產品與服務的重要因素。台灣近年在數位支付領域已取得具體進展,特別是都會區捷運系統絕大多數已開放感應式 EMV 支付卡,惟在旅客行程中的若干關鍵節點,支付系統開放程度仍存在明顯落差,例如:
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- 機場相關之交通運具,尤其是(桃園機場以外)機場計程車,仍以現金支付或僅支援國內數位支付工具為主。
- 市區公車及國道/公路客運,多數尚未接受使用符合EMV標準的開放式支付,例如EMV信用卡與金融卡。
- 醫療機構普遍未能接受外國發行之信用卡,儘管政府已推動多元醫療支付相關政策,外籍旅客於緊急就醫情境下仍可能面臨支付困難。
為彌補上述落差,本委員會建議相關主管機關採取以下具體行動:
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- 要求交通運具支援開放式支付: 要求機場計程車、市區公車及國道客運接受 EMV 感應式信用卡及金融卡(含國外發行卡片)。
- 強化醫療體系對外國卡片的接受度: 解決醫療機構的支付痛點,有助於釋放台灣在醫療與美容觀光領域的潛力。
- 將外國卡接受度納入政策評估指標:考慮將「外國卡接受率」納入「醫療支付多元化提升計畫」的考核或獎勵標準中。
4.4 促進跨國企業區域人才流動與商務活動
台灣優質的免簽證計畫已成功吸引美、歐頂尖商務旅客。然而,美商跨國企業在亞太的組織與營運模式具高度彈性,區域團隊成員組成極其多元。目前,若美商跨國企業欲邀請其派駐於非免簽證國家之經審核工程師或高階主管,來台參與與企業內部研討會、策略會議或以台灣為目的地之全球及亞太活動,仍需面臨涉及跨部會、極其繁瑣且耗時的申請程序。
當美商跨國企業無法確保其全球團隊成員能順利快速取得短期入境許可時,企業不得不將高產值的企業活動移往新加坡、東京或泰國等競爭城市,衝擊台灣會展與旅遊產業之重要觀光營收。
為強化台灣在全球的經濟競爭力,本委員會建議政府建立「信任企業」快速通關/審核機制。透過允許經核可企業、公司行號,為其所屬員工之短期商務入境擔任保證人,台灣可在維持嚴謹國家安全的前提下,大幅簡化跨部會審核流程。此舉不僅能發揮美商企業嚴謹的法遵規範,更能有效吸引高價值、高產出的企業觀光活動落腳台灣。
建議五:推動建築及運輸法規現代化,以完善電動車基礎建設並強化道路安全標準
5.1 新建建物應預留足夠空間以利裝設電動車充電樁
台灣電動車市場快速成長,根據交通部公路局統計,2025年純電動車掛牌數已經突破13萬輛,而據台灣電力公司2023年調查指出,使用家用充電比例高達80%,自2019年內政部國土管理署將《建築技術規則施工編》第62條納入充電設備要求後,雖然新建建築已強制預留電動車充電設備裝設空間,惟法規未明定充電樁走線之管徑標準。實務上,部分建商預留管徑小至18-22毫米,使得後續住戶無法依台電的新增用電裝置檢驗規定下,安裝以7kW功率為估算的充電設備(7kW需28毫米管徑以容納三條導線及一條接地線),因此造成安裝障礙。
因此,本委員會建議修正第62條第4款,明確要求預埋導線管標稱管徑不得小於28毫米,並確保空間容納配電盤、配線,並便利行動不便者使用,以符合台電於新建案之電力系統審查要件,以及《用戶用電設備裝置規則》相關條文。
5.2 接軌國際之道路反光標線全天候及永續轉型
近年來交通事故所帶來的傷亡及社會成本,已引起國人及政府主管機關的高度重視,道路安全已成為全民的共識,然而除了交通號誌及道路標誌外,道路標線就道路安全來說,是極為重要的一環。
隨著環境變化及趨勢的改變,現行的道路標線法規及產品已逐漸不符合用路人的實際需求。本委員會期望政府能重新審視現行標線法規,確保用路人安全並接軌國際實務。
(1) 調整及落實現行標線法規標準:
現行標線主要為符合中華民國國家標準(CNS)的熱拌型標線,該標準主要規範標線的材料成分與性能,惟現行標準無法充分確保標線在不同環境條件下的反光性能。
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- CNS1333國家標準僅要求預拌材料中反光玻璃珠含量,以及施工中的標線表面在熔融狀態時撒上定量的玻璃珠,但並未針對完工後的標線光線回歸反射性能進行功能性檢測並制定標準,以確保標線可視性,然而道路標線常常在施工後短期內會隨者車輛磨損而造成玻璃珠脫落進而導致夜間時反光功能不佳,標線無法清楚地被看見,增加交通事故發生的風險。
- CNS4342國家標準僅要求玻璃珠折射率為1.5以上, 但玻璃珠在乾燥及潮濕的環境下需要有不同折射率才能確保反光的功能,若僅規範玻璃珠折射率1.5以上,即便CNS1333中有規範玻璃珠的含量比例, 但仍無法確保標線具有雨天反光的功能。
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上述兩點均造成用路人安全隱憂,尤其是在雨天夜間的環境。針對現行道路施工規範,除了引用CNS1333、CNS4342等標準外,建議增列CNS15834道路標線使用性能規範, 以確保道路標線能確實符合道路安全及視線能見度的需求。
(2) 符合趨勢接軌國際:
目前符合安全及環境趨勢的標線為具備夜間及潮溼環境下反光功能的預成型標線,與傳統工法相比,更能顯著提升能見度、耐用度與施工效率,不僅直接保障道路安全,亦能降低生命週期內的維護與營運成本。本委員會建議政府更新法規架構,以利引進更高性能的材料,以在安全性、耐久性、施工性及永續性等方面,與時俱進符合安全與永續的需求。
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- 安全性:具備濕式/乾式反光性能的預成型標線,除了可提供全天候的回歸反射確保標線的可視性之外,由於是預先製作成型,防滑顆粒及反光玻璃珠可均勻散佈於標線中,顆粒密度不會隨著標線磨損而降低。
- 耐久性:預先成型結構強度佳,較熱拌標線耐久性更好,不會因施工環境設備等因素影響施工品質,進而影響標線耐久性。
- 施工性:自黏式預成型標線可配合道路瀝青鋪設後立即施工,無需等待瀝青冷卻,不須大量人力即可施工,僅需黏貼及壓實即可,施工簡單快速。
- 永續性:自黏式預成型標線無論施工及移除均不需刨除路面, 無事業廢棄物產生,施工過程中也不會產生有毒氣體及刺鼻氣味,對環境永續相對友善 。
- 自動輔助駕駛:越來越多的新車被強制配備先進駕駛輔助系統(ADAS)。然而,要讓ADAS如車道偏離警示與智慧測速調整系統運作良好,道路標線與交通標誌必須設計並維持良好效能。透過提升道路基礎設施的性能,ADAS將變得更可靠,同時主動駕駛人也能獲得更高的能見度與更長的預警時間,以安全操控車輛。
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具備夜間及潮溼環境下反光功能的預成型標線已為國際趨勢,政府應健全相關法規架構,適度放寬引進更符合道路安全需求的產品,以確保交通安全標準不致因受採購實務之預算限制而導致高品質、高單價產品無法導入市場,進一步使道路安全有所妥協。
