AmCham Special Luncheon: Meet the Minister of NSTC – Wu Cheng-wen
AmCham Special Luncheon: Meet the Minister of NSTC – Wu Cheng-wen
AmCham Special Luncheon
The Committee sincerely appreciates the transparent communication, willingness to listen and understand, and close collaboration demonstrated by the authorities in 2024. These efforts enabled the achievement of win-win outcomes that balanced consumer safety, evolving regulatory trends, and business development in Taiwan.
Looking ahead, we anticipate that 2025 will be a year of heightened volatility, with rising expectations around environmental, social, and corporate governance (ESG) practices, consumer protection, and product safety and quality. We recognize these as shared social responsibilities and remain committed to advancing them by raising industry standards.
To navigate growing international trade demands, shifting consumer needs, and global regulatory developments, the Committee will continue to pursue a collaborative working model with the authorities, particularly the Taiwan Food and Drug Administration (TFDA), grounded in regulatory transparency, open dialogue, and mutual cooperation. This approach is essential to maintaining consumer trust and avoiding unfounded public concern stemming from misinterpretation in the media.
The Committee appreciates the TFDA’s continued efforts and improvement initiatives and looks forward to the development of a more refined system that enhances the efficiency and user-friendliness of the cosmetic product notification process.
Suggestion 1: Implement e-labeling for cosmetics and establish supporting regulations to promote sustainability, meet consumer needs, and align with digital trends.
Cosmetic labeling serves a critical function in providing consumers with accurate and comprehensive product information, enabling proper use and ensuring both efficacy and safety. As such, the accessibility, timeliness, and delivery format of labeling content are key considerations.
We acknowledge the TFDA’s efforts align Taiwan’s regulatory framework with international standards through the establishment of the labeling requirements for cosmetic packaging, containers, labels, or directions. However, in light of the United Nations Sustainable Development Goals, the rapid advancement of digital technologies, and evolving international regulatory trends, there is a growing need to promote e-labeling solutions that are space-efficient, timely, and better suited to the demands of today’s consumers and the cosmetics industry.
We recommend that the TFDA accelerate the evaluation of cosmetic e-labeling and engage in ongoing dialogue with industry stakeholders to support its development. A collaborative approach will enable the formulation of innovative strategies and the establishment of practical implementation mechanisms, supported by regulatory frameworks tailored to Taiwan’s market needs.
Given the continued impact of the pandemic on the domestic supply chain and the growing reliance on e-commerce and digital channels, more flexible and efficient labeling tools are urgently needed. As international standards such as the EU’s fragrance labeling requirements evolve, Taiwan must keep pace by adopting modernized solutions. E-labeling will not only improve consumer access to product information but also reduce reliance on printed materials, supporting environmental protection and advancing Taiwan’s sustainable development goals. Moreover, e-labeling enhances access to accurate safety and usage instructions, particularly for products sold online.
E-labeling also allows for the real-time updating of product information, offering an efficient solution for complying with frequent and evolving labeling requirements, particularly for fragrance labeling. This flexibility ensures timely alignment with regulatory changes while supporting transparency and reducing administrative burden for both regulators and industry.
The Committee remains committed to supporting the continued advancement of the cosmetics industry. The implementation of digital e-labeling represents a critical step in addressing emerging regulatory, environmental, and consumer demands. We believe that a selective and phased approach to e-labeling is both practical and feasible, offering mutual benefits for regulators and industry. This transition would enhance regulatory flexibility, improve consumer access to information, and contribute to sustainability objectives, while maintaining alignment with global trends.
Suggestion 2: Enhance the communication process for regulatory changes.
Enhancing communication between regulatory authorities and industry stakeholders is essential to ensure that businesses are well-informed and adequately prepared to comply with new regulations. It also ensures that industry input is meaningfully considered during policy development and public consultations.
The draft regulation on fragrance allergens issued on January 21, 2025, underscores the need for process improvements in regulatory communication, particularly regarding the timing and clarity of information shared with stakeholders. Lack of early and structured engagement led to confusion and inefficiencies in industry preparations for compliance.
The Committee has observed the following issues:
The Committee recommends adopting a more structured and transparent communication process that includes early engagement, timely sharing of draft proposals, and opportunities for constructive dialogue. This approach will support smoother transitions, foster mutual understanding, and result in more effective and inclusive regulatory outcomes.
Suggestion 3: Establish an audit plan and guidelines for Product Information Files based on the principles of integrity and consistency.
The Product Information File (PIF) is a mandatory dossier that must be compiled and maintained for general-use cosmetics placed on the Taiwanese market. While it is not submitted proactively to the authorities, it must be readily available upon inspection. The PIF is intended to ensure that cosmetic products are safe, correctly labeled, and traceable.
As of July 1, 2024, the PIF system entered its second phase, extending to baby products, lip products, eye products, non-medicated toothpaste, and mouthwash, with implementation set for July 1, 2025. The Committee sincerely appreciates the TFDA’s efforts in providing supporting resources during the transition, including comprehensive guidelines, reference examples, in-person workshops, and online courses through the Medical Device and Cosmetics Digital Learning Platform. We also commend the TFDA for commissioning the Industrial Technology Research Institute to assist companies with establishing PIFs, offering professional on-site visits and tailored recommendations.
Under current regulations, the PIF framework specifies 16 key dossiers, placing responsibility on companies to self-manage and ensure regulatory compliance. A qualified safety assessor is required to sign off on the product’s safety assessment, reinforcing the company’s accountability for product safety and adherence to regulatory standards.
As the PIF regulations advance into the second phase, the Committee recommends that the authorities uphold the principles of integrity and consistency, drawing on internationally recognized audit practices. It is essential to establish and promptly announce standardized guidelines, audit timelines, and inspection frequencies to ensure alignment with international standards, referencing the European Union’s Cosmetics Regulation as the global benchmark, and to avoid inconsistencies that may result from differing interpretations among inspectors or across regions.
Furthermore, the Committee strongly recommends that authorities hold policy briefings or case-sharing sessions prior to audits to ensure that businesses clearly understand the audit criteria and expectations. Following the audit, providing appropriate guidance and a reasonable transition period will support companies in gradually achieving full compliance. This approach will help foster a healthy and sustainable industry ecosystem while reinforcing the principles of self-management.
Suggestion 4: Optimize the cosmetic notification system.
The Committee greatly appreciates the TFDA’s attention to our previous suggestions and feedback, as well as its continued efforts to improve the cosmetics notification system. To further enhance the system’s user-friendliness and overall user experience, we respectfully offer the following three recommendations:
本委員會誠摯感謝主管機關過去一年溝通透明,願意傾聽與理解業界意見並進行密切合作,相關努力已獲致雙贏的結果,在消費者安全、法規演變趨勢以及臺灣產業發展之間取得平衡。
展望未來,本委員會預期2025年將是變動加劇的一年,社會大眾對「環境、社會與公司治理(ESG)」實踐、消費者保護,以及產品安全與品質的期待不斷提升。我們亦認同這些皆是你我共同的社會責任,並承諾持續透過提升產業標準來推動相關進展。
面對不斷成長的國際貿易需求、持續變化的消費者需求以及全球法規的發展,本委員會將持續與主管機關在法規透明、公開對話及相互合作的基礎上發展協作模式,特別是與衛生福利部食品藥物管理署(Taiwan Food and Drug Administration, TFDA,以下簡稱食藥署)。此協作模式對維護消費者信賴,以及避免媒體誤報而引起不必要的社會疑慮皆相當重要 。
本委員會感謝食藥署持續推動相關改善措施,並期待未來建立更加完善的系統,以提升化粧品登錄系統的效率及該系統對使用者的友善程度。
建議一:推行化粧品電子化標籤(e-labeling)及訂定相關法規,以推廣永續發展、貼近消費者需求並因應數位化潮流
化粧品標示在傳遞準確及完整的產品資訊上扮演關鍵角色,能夠引導消費者遵循正確使用方法,以確保功效及安全性,因此產品標示資訊的可近性、即時性以及呈現形式即為關鍵。本委員會肯定食藥署接軌國際法規,亦考量台灣當地需求而制定「化粧品外包裝、容器、標籤或仿單之標示規定」。然而,在聯合國永續發展目標、瞬息萬變的數位需求及不斷演變的國際法規趨勢之下,推動電子化標籤的需求日益增加,因其有助節省空間、可即時更新,更加契合現今消費者及化粧品產業的需求。
本委員會建議食藥署加速推動化粧品電子化標籤的評估,並持續與產業利害關係人對話支持其發展,以採取協作模式將有助於擬定創新策略,並依據台灣市場的需求制訂相關法規框架,建立可行的實施機制。
鑒於台灣供應鏈近年歷經全球疫情的挑戰,電子商務及線上通路已發展為消費者主要取得產品的管道之一,台灣迫切需要更有彈性及有效的標示工具。隨著國際標準日益演進,如歐盟香精標示規範,台灣更須加快腳步採納現代化解決方案。電子化標籤不僅增加消費者對產品資訊的可近性,亦可減少依賴印刷品並保護環境,更有助於實現台灣的永續發展目標。同時,電子化標籤將有助消費者取得準確且安全的產品使用說明,尤其是網路販售產品。
此外,使用電子化標籤將使業者得以即時更新產品資訊,並可因應頻繁變動的標示規範,特別是針對香精之標示;電子化標籤具靈活性,可配合法規變動即時調整,不僅落實資訊透明,亦可減輕主管機關及業者的行政負擔。本委員會致力於支持化粧品產業發展,而推行電子化標籤是回應新興法規、環境保護及消費者需求的關鍵,我們相信,循序漸進地推行電子化標籤是務實的可行做法,使主管機關及業者能共享雙贏。此一轉型將使法規更加保有彈性,改善消費者對產品資訊的可近性,並在對接全球趨勢的同時,為永續目標盡一份心力。
建議二:改善法規異動之溝通流程
加強主管機關與產業利害關係人之間的溝通,對於確保業者能夠充分掌握資訊並適時為遵守新規範做好準備至關重要,亦有助於在政策制定及公眾諮詢的過程中,有意義地納入業者意見。
2025年1月21日預告訂定之「化粧品應標示之特定香精或香料成分」草案,即凸顯現有法規溝通流程中的問題亟需改善,尤其在與產業分享訊息的傳遞過程和產業參與的時機上。
本委員會觀察到以下問題:
建議三:針對化粧品產品資訊檔案(Product Information Files, PIF),基於誠信及一致性原則建立稽查計畫與準則
業者依法應在一般化粧品(general-use cosmetics)在台上市前,建立「化粧品產品資訊檔案」(Product Information Files,以下簡稱PIF),儘管無須直接提交相關資料予主管機關,仍須備妥檔案以供主管機關查核。PIF制度旨在確保化粧品之安全性、標示內容正確性以及可追溯性。
自2024年7月1日起, PIF制度已進入第二階段,而嬰兒用、唇用、眼部用與非藥用牙膏、漱口水之化粧品等產品類別,預計於2025年7月1日全面施行。本委員會對於食藥署在新法施行前的過渡期間所提供的各類支持措施,包括提供完整指引及參考範例、舉辦實體工作坊,以及透過「醫療器材及化粧品數位學習網」提供線上課程深表感謝。此外,感謝食藥署委託財團法人工業技術研究院(ITRI)協助化粧品業者建置PIF,並提供專業訪視與建議。
根據現行「化粧品產品資訊檔案管理辦法」,PIF制度已明確列出16項資料,並要求業者自主管理及確保遵循法規,產品安全性由具備資格的安全資料簽署人員進行評估與簽署,以強化企業承擔產品安全的責任並遵循法規標準。
鑒於該辦法施行已進入第二階段,本委員會建議主管機關應依循誠信管理及一致性原則,並參考國際現行稽查機制,儘速公布統一的稽查準則、時程與頻率,以確保符合全球標準—以歐盟化粧品法規為參考基準,同時避免因稽核人員或區域差異導致標準不一致的情形。此外,本委員會強烈建議稽查作業啟動前,應舉辦政策說明會或案例分享會,讓業者充分理解稽查重點與標準。稽查結束後,主管機關應提供適當的輔導措施及合理的緩衝期限,協助業者逐步達成法規要求,促進產業健全發展,並強化企業自主管理能力。
建議四:優化「化粧品產品登錄系統」
本委員會非常感謝食藥署對於我們的建議和反饋的重視,並持續優化「化粧品產品登錄系統」。我們謹提出以下三點建議,以期進一步提升該系統的使用便利性與整體使用者體驗: