2019 Member Survey Results: High level of satisfaction with AmCham Taipei

Advocacy is the service most AmCham Taipei members value the most. The vast majority of the membership is satisfied with the organization. The events that interest them the most are industry forums and panel discussions. About half read our Taiwan Business TOPICS magazine at least once a month.

Those were the main takeaways from a survey that was sent to all AmCham members last month. The information was invaluable to the staff and Board of Governors. The feedback will be used to make adjustments and improvements so that we can better serve our members. The number of responses: 142 in 2019 vs 111 in 2017

Question 1: What services do you value most?

  • Advocacy 53.5%
  • Networking 14%
  • Information Sharing 15.5%
  • Events 6%
  • Publications 10.6%

Question 2: Overall, are you satisfied or dissatisfied with AmCham?

  • Very satisfied 27.5%
  • Satisfied 52%
  • Neutral 20%
  • Dissatisfied .7%
  • Very Dissatisfied 0%

Question 3: What kind of AmCham events interest you the most? (choose top 3)

  • Industry forums & panel discussions 83%
  • Talks by corporate leaders 75%
  • Speeches by government officials 65%
  • Networking events 31%
  • Professional development 19%
  • Field trips 19%

Question 4: How would you rate AmCham’s advocacy efforts?

  • Excellent 31%
  • Good 50%
  • Fair 11%
  • Poor 2%
  • Not applicable 7%

Question 5: How do you read Taiwan Business TOPICS magazine?

  • Hard copy 46%
  • Online 22%
  • Both 28%
  • Neither 4%

Question 6: How often do you read TOPICS online and/or in print?

  • Once a month 47%
  • A few times a month 25%
  • Less than once a month 20%
  • About once a week 6%
  • A few times a week 2.2%

AmCham greatly appreciates all members who participated in the survey. The organization aims to do a survey every year to gauge the membership’s interests and monitor the organization’s performance.

To thank the community for participating in the survey, a lucky draw contest was held and three lucky winners were selected:

  • Alex Lin from Herbalife
  • Ronald Chen from Santa Fe Relocation
  • Jay Yu from Monolithic Power Systems

The chamber always welcomes suggestions, complaints and encouragement from members. If you didn’t have a chance to complete the survey or have feedback you would like to share, please contact us here.

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