Successful New Workplace Strategies Rely on Facilities Management

Businesses are increasingly recognizing that the workplace can be used to help improve business performance by enhancing employee engagement, retention and motivation; spurring productivity; and facilitating cultural change. On July 12, AmCham Taipei’s Real Estate Committee invited Edward Peters, Global Workplace Solutions Lead, Hong Kong/Taiwan/Macau, CBRE, and Vincent Shih, Assistant General Counsel, General Manager of Corporate, External & Legal Affairs Taiwan, Microsoft, to give a luncheon presentation on “Successful New Workplace Strategies Rely on Facilities Management” at the Lincoln Room. Peters and Shih each explored some of the latest thinking on workplace strategy for incorporation into leaders’ management toolkit, as well as the advantages to be gained by creating a synergistic environment and reshaping employees’ behavior.

In the first section, Peters highlighted the importance of creating a new workplace strategy due to the changing nature of the workforce and the working environment. Companies are relying on workplace strategy to strike a balance between reducing costs, improving productivity, and enhancing the overall work experience for employees. For this reason, the global outsourced market in facilities management services is on the rise, offering workplace strategy solutions to add value and drive business performance for organizations.

Following Peters’ presentation, Shih shared insights on digital transformation at Microsoft with the objectives of 1) engaging customers, 2) empowering employees, 3) optimizing operations, 4) transforming products, and 5) ensuring modern security. As part of its design strategy, Microsoft combines space utilization, new technology and new ways of working to foster collaboration, knowledge sharing, and innovation within the workplace.

From left to right: Vincent Shih, Assistant General Counsel, General Manager of Corporate, External & Legal Affairs Taiwan, Microsoft, Edward Peters, Global Workplace Solutions Lead, Hong Kong/Taiwan/Macau, CBRE, and Joseph Lin, AmCham Governor, Managing Director, CBRE Limited Taiwan Branch.

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